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Vasudha Mamtani
Product Designer
Here's some of my work I'd love to walk you through.
About Me
A decade of craft. IC depth, strategic reach.
2015
Graduated
Computer Engineering
2015
Deloitte Digital
Learned to design
for everyone
2020
Amazon
Learned to design
for scale
2022
Spotify
Learned to design
for delight
2024
Sentry
Learned to design
for complexity
2025
Oracle
Learned to design
for enterprise
About Me
Cat parent  ·  Doom scroller  ·  Budding runner.
My cat >>>> Most people
Fantasy novels are my new jam
In my hiking and running era
UX Bootcamp Instructor
+ Amateur Design Writer
GUIDED QUOTING
Unifying fragmented legacy workflows into a single agentic experience
Oracle CPQ — Configure, Price, Quote
Oracle · Context — Where CPQ sits
MARKETING LEADS GENERATION CONVERSION SALES CPQ CUSTOMER SERVICE
What is CPQ?
Configure, Price, Quote.
The system Sales Representatives use to turn large, complex customer orders into accurately priced quotes.
The cycle
A Sales Rep receives a large order from a customer. They use CPQ to configure the right products and price them to meet both business and customer goals — then generate a formal Quote.

Oracle · How it started
The product
A legacy CPQ tool,
acquired by Oracle.
01
Design and tech debt
Built before Oracle ownership — the UX carried years of accumulated decisions nobody had gone back to fix.
02
Fully manual workflows
No automation, no intelligence — just a rep and hundreds of product lines.
03
Workarounds as muscle memory
Sales Reps had been working around its problems for years — manually, slowly, with no real alternative.
The moment
Oracle announces
an AI-first pivot.
"Every Oracle product will be redesigned around AI capabilities."
— Leadership directive
My read
This was the perfect opportunity.
CPQ's workflows were manual, and the appetite for change was finally there.
Paired up with my Product Manager to start drafting the AI-forward vision for CPQ to pitch to the leadership.
Oracle · The current workflow
A day in the life of a Sales Rep
Requirements email / call Select Products manually from catalog Configure most time spent here Set Pricing shot in the dark Manager Review approval needed Send Quote to customer
Oracle · What data reflected
3 days
to complete a quote
Creation to submission — before the approval cycle even starts.
ONLY 1 in 6
quotes became an order
The rest were abandoned — started, never finished, or never sent.
20%
INTERNAL
/
35%
CUSTOMER
rejected or sent back
Quotes returned for rework — before they could move forward.
Customer research · What Reps told us
"I go through hundreds of products line by line — one wrong selection and I have to start over."
"Configuring products is the longest part. By the time I'm done, I've spent most of my day just on that."
"Pricing approvals are unpredictable. I never know if I'm in the right ballpark until it gets rejected."
— Sales Rep
+ Used Oracle's AI-powered Content Library to study past research documents, customer interview snippets & market data.
Oracle · The Strategy
Two audiences. One coherent strategy.
What users needed
Time to quote completion — reduce it
Automation of manual effort — translating documents and configuring products
Reduce rejections — with high confidence quotes
What leadership needed
Make a splash at Oracle AI World — demo natural language quoting live
Targeted client demos showcasing upcoming AI capabilities with real data
Planning · Product + Design
Oracle AI World
Natural language
quoting demo
Real product data, zero engineering cost
Client Demo 1
Medical industry
tailored quoting
Client-specific products and pricing scenarios
Built with Figma Make
Client Demo 2
Industrial sector
tailored quoting
Upcoming capabilities, real client data
Built with Figma Make
Product Launch
The real thing
ships
↳ Document processing
↳ Pricing Agent
↳ Score + Win Probability
Oracle · Using AI — Figma Make
What I tried
For Ideation
Goal
Ideate the NL input use-case using the Agent Builder DS
Result
Terribly bland ideation · Couldn't parse the DS · Burned tokens too fast
Instead
Built the concept screens myself
expand ↗
Make output
Wrong tool for this job
What I used it for
For Scaling
How
Generated filler screens · Built a fully functionational prototype
Friction
Components needed tweaking to map real data.
Some intervention needed — but the result was a configurable prototype.
expand ↗
Broken → Final
Multiplied the impact
Taught PMs to build client demo prototypes in Make
Given no constraints — preferred stack would have been Claude Code + Figma MCP + Document connector
Oracle · Goals & Guardrails
Reduce time to completion
From requirements to a ready-to-send quote, significantly faster.
Workflows that instill confidence
Surface the appropriate information and meet users where they are.
Minimal HitL intervention
Aim for a very low error rate when Agent adds products to build user confidence.
Prioritising document-driven quoting
Moving away from leadership's directive — focusing on solving real user problems first.
Limitations
"We could experiment with the workflow — but not with the patterns."
Oracle has strict guidelines around designing experiences.
We had room to reimagine the workflow and information architecture, but were bound by Oracle's Agent Builder design system for interaction patterns, components, and visual language.
Oracle · Where teams were at
Strategizing with Engineering
Requirements
email / call
Select Products
add to quote
Configure
products
Set Pricing
discounts
Manager Review
approval needed
Send Quote
to customer
Product Extraction from Documents
Reads requirement docs and extracts relevant products automatically.
Smart Configuration Agent
Helps reps configure the right products for a quote.
Oracle · The vision
Unify
One conversation.
Start to quote.
Bring the two siloed agents into a single, coherent experience the Rep never has to stitch together.
Extend
Add a
Pricing Agent.
Address the biggest remaining pain — pricing was a shot in the dark. The agent brings clarity.
Signal
Confidence,
not guesswork.
Adding Quote Insights. Surface approval likelihood and pricing confidence inline — so the Rep always knows where they stand before submitting.
Oracle · The work
1.1
1.2
1.3
Discovery · Entry Points
Goal was to nudge feature discovery across the product lifecycle, without restricting access to the original flow
Pages targeted were — Existing Quote page, All Quotes page, Within the Sales App, many more...
expand ↗
Oracle · Beyond Design
With Engineering
Confidence Score
Drafted the concept of a confidence score for extracted products. Documented logic for automation vs HitL using score.
Trust-building
Designed patterns so reps could verify agent decisions progressively — building confidence in the system over time.
Stress Testing the Agent
Generated industry-specific documents to QA capabilities — product spec PDFs, requirement sheets, hand-written notes, natural language.
With Partner Teams
With Sales
Proposals to build data gathering workflows to incorporate Sales needs and build end-to-end quotes from the get-go.
With Agent Builder Design System
Added Document Processing workflows to make the HITL pattern universal across all agentic features on Oracle.
With Orchestrate
Created contextual entry-points into the Guided Quoting workflow from sister applications.
Orchestrate workflow
Oracle · Impact
An Agentic workflow that instilled trust and confidence
12%
Customer rejection rate — down from 35%
< 1 day
Time to completion — including internal approval
65%
Return rate — users came back within 30 days of first use
Retrospective
What I learnt · I
Prototypes over engineering demos
Figma Make let us build client-ready prototypes without touching the codebase.
What I learnt · II
Rollout Strategies
Learned how PMs select clients for Beta and manage rollout risk.
What I'd do differently
Cross-team collaboration from day one
Customers use a suite of products — sharing data across systems earlier would have built better solutions.
That's all for this one.
Oracle · Guided Quoting
Sentry ›
Sentry
Dashboards Revamp
Late-stage startup  ·  Designing for engineers
Product Process
Sentry · Dashboards Revamp
Research
Research
Planning & Prioritisation
Planning & Prioritisation
Re-design + User Testing
Re-design + User Testing
Small-win Features
Small-win Features
Sentry · Dashboards Revamp
Before & after
Before
12k DAU — down 40% since 2021
Only 1 in 6 dashboards actually used
18.5% week-4 retention — lowest in product
50+ open GitHub tickets from engineers
Broken widgets, 4 templates, no catalogue
After
↑ 12% daily active users in first 30 days
42% of Business orgs favourited a dashboard
> 60% of product pages updated for consistency
> 30 GitHub tickets resolved
8 new components in Design Library